Skip to content
India Impulse
21 guides · 12 topics

How to do things in India

Each guide answers one real question — the sort people type into a search box at 11pm when an application is rejected, a deposit is withheld, a claim is denied or an OTP arrives that nobody asked for. Every fact is cited to the department, regulator or Act that owns it; every judgment is labelled as our own.

Aadhaar, PAN & ID

Aadhaar enrolment and updates, PAN and its linking, passports, voter ID, birth and death certificates — the documents everything else in India depends on.

Open topic page →

Money, tax & banking

Filing your ITR, the old and new tax regimes, TDS and Form 26AS, UPI and bank accounts, EPF and PF withdrawal, and CIBIL scores.

Open topic page →

Work & employment

Offer letters and appointment letters, EPF and ESIC, gratuity, notice periods, full and final settlement, and what to do when a salary is not paid.

Open topic page →

Housing & property

Rent agreements and security deposits, registration and stamp duty, khata and mutation, encumbrance certificates, RERA and the checks before you buy.

Open topic page →

Driving & transport

Learner's licence to driving licence, RC transfer, third-party insurance, e-challans, FASTag and the Parivahan services that are now online.

Open topic page →

Health & insurance

Ayushman Bharat, health insurance policies and claims, hospital bills, the CGHS and ESIC systems, and what a policy will not pay for.

Open topic page →

Bills & utilities

New electricity, water, gas and broadband connections, name transfers, meter disputes, and what to do when a bill is wrong or cannot be paid.

Open topic page →

Education & study

School admission and the RTE quota, board results and certificates, entrance exams, scholarships, and education loans.

Open topic page →

Consumer rights & complaints

The Consumer Protection Act, refunds and warranties, the National Consumer Helpline, e-daakhil and the sector regulators that take complaints seriously.

Open topic page →

Scams, safety & police

Filing an FIR and a zero FIR, cybercrime and the 1930 helpline, UPI and digital arrest frauds, RTI, and your rights when stopped by police.

Open topic page →

Schemes & welfare

Ration cards and the PDS, PM-KISAN, Jan Dhan, pension schemes, subsidies and the DBT system that pays them.

Open topic page →

Travel & things to do

Trains and IRCTC, the best places in each region, permits for restricted areas, and the practical side of moving around a subcontinent.

Open topic page →